Insurance claims often run smoothly and the insurer is very helpful at an insured’s time of need.

However, a policy being a complex contract, there may be parts of the claim where the insured need assistance.  This is often in preparation of the claim, which these days can be a technical and time consuming exercise for those not doing this sort of work regularly.  It may include reviewing the policy documents, compiling schedules of loss, engaging qualified experts and/or dealing with the insurance company. With new relevant evidence, internal dispute resolution may produce just what the insured is looking for.  Arbitration of the claim through the Financial Services Ombudsman usually requires compiling a special brief of evidence and expert opinion.

On some occasions, legal services are required, for example on interpreting exactly what the policy means when it comes to a specific claim and researching the statutes and similar claims as precedents set in the courts.  When other alternate dispute resolution has failed, somtimes litigation is necessary.  An insurance lawyer’s review of your evidence and expert opinion before issuing proceedings will prevent problems later.

InsuranceHub Consulting

InsuranceHub claims preparation is a cost-effective investment for insurance claims of medium to large value.  It is a public loss adjuster firm, working for the insured, not the insurer.  For more information please click on the above menu: “Claims Help”.

Lee Lawyers

Besides having been an insurance professional in underwriting, claims and loss adjusting since 1992, InsuranceHub’s founder and general manager Ross Lee has been a qualified insurance lawyer since 1998 and a firm principal since 2006.  Where legal services are required please click through from the above menu: “Legal Help”.